Are you using another software system, for example an ERP system, that is intertwined with orders in Operations1? Then we have something neat for you!

We saw the cumbersome process our customers had to follow in order to connect another system with an Operations1-order. If your leading system (e.g. SAP) has an entry that required a corresponding order in Operations1, we noticed that customers often used the (SAP) ID as the title of the Operations1-order to connect the two. That required the user to switch contexts when wanting to execute the order: Look up the ID in the leading System, switch to Operations1, navigate to orders, and search orders for that specific ID. This is cumbersome and error-prone.

We are now able to leverage the Custom order ID field to get to the order directly.

We created a query that allows you to use a fixed link and the Custom order ID to get straight to the order in question. To do that, you need to do the following:

Take the base URL of your Operations1 instance

and add this query to it

This process can be automated in your leading system to create a unique link that leads directly to the desired order.

Here is an example:

This order has the Custom order ID 1234.

The resulting link that leads to this order:

By opening this link, you will be directed straight to this order and can start executing right away.

Let us know if you have any questions! Our support team and your customer success manager is looking forward to your feedback.

Operations1 Assistant is now available in both the Apple App Store and the Google Play Store. The app covers the functionality of the Operations1 Assistant; with better integration of device capabilities, like a smooth experience when using the camera to take photos/videos or scan QR codes. In the next week, we will add a refined functionality for when you experience internet issues.

We have added new features to our Command Line Interface (CLI) to enhance its capabilities for working with tasks. You can now use the cio task ls method to fetch multiple tasks with pagination flags and filter options.

The new cio task get method allows you to retrieve a single task by specifying its id, while the cio task get classifier-entry method retrieves all external classifier entries associated with the task.

You can now retrieve the media feedback for a specific progress by specifying the progress id using the cio progress get media-feedback method.

Upgrade to the latest version of the CLI and take advantage of these new features today!

(Publication: February 17th, 2023)