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Introducing the Operations1 Assistant App
Introducing the Operations1 Assistant App

The Next-Generation Connected Worker Platform

Operations1 Support avatar
Written by Operations1 Support
Updated over a month ago

Manufacturing companies can improve their operational processes with the help of Operations1, the next-generation connected worker platform. With its comprehensive functionalities, Operations1 streamlines the process of managing work instructions, checklists, and inspection records, enabling you to increase productivity and continuously optimize your processes.

New Operations1 Assistant App: Work on the go

Operations1 released its new Assistant app on Android and iOS, designed to help you work with Operations1 with ease. The app covers the complete functionality of the Operations1 Assistant; in the future even when you experience internet connection issues.

Invest in the Future of Operational Excellence with Operations1

Operations1 is now available in both, the Apple App Store and the Google Play Store. The new mobile app provides a convenient and efficient way for frontline workers to look at work instructions, fill out checklists, and record inspections. The app also allows you to continue working on your documents when you experience a connection loss and your data will be stored offline with ease. Whether you have an iPhone or an Android device, you can now experience the power of the Operations1 connected worker platform. Download the app today and transform your operational processes!

Login

The login to the app is a bit different from what you might be used to from your previous experience in the browser or progressive web app (PWA).

The main difference here is that you first must provide the domain of your Operations1 server first. You only have to enter the company name, all other information is already pre-entered. If you are not sure about the domain, please ask your administrator or supervisor.

login screen app with domain

The second step afterwards is like the regular login in the browser application and the PWA. You log in just with your username and password or single sign-on depending on your license and how your system is set up. Again, please ask your administrator for guidance if you are not sure which login to use.

login with username and password

Attention!

We have identified some limitations with our Single Sign-On (SSO) and OpenID Connect (OIDC) authentication methods on certain mobile devices. Specifically, SSO/OIDC does not work with iOS devices when Chrome is set as the default browser and on Android Samsung tablets when the default browser is Samsung Internet. However, the authentication process functions smoothly when iOS devices have Safari as the default browser and when Android devices use Chrome as the default browser. Our team is actively investigating these limitations to ensure a consistent and reliable authentication experience across all devices.

Minimum requirements

Android:

Android 6.0 or higher, sufficient free storage space, camera for photo capture / QR code scan

iOS:

iOS 16.0 or higher, sufficient free storage space on the device, camera for taking photos / QR code scan

General minimum requirements:

Ports which must be available: http (80), and https (443) for https).

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