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Your data in the Operations1 platform
Your data in the Operations1 platform

With Microsoft Azure, Operations1 relies on a strong industry partner and long-standing professional in the field of web hosting

Stefan Philipp avatar
Written by Stefan Philipp
Updated over a year ago

Hosting the Operations1 platform

We rely on Microsoft Azure

Operations1 uses the services of Microsoft Azure for hosting. Your data is stored on Microsoft servers in fully protected data centers. These are located in the "Western Europe Cloud" by default and can be moved to any other region at your request.

For decades, Microsoft has been meeting the high requirements of industry and authorities for the storage, management and transfer of data. In addition to high data security, the Azure Cloud offers you excellent integration options. MS Azure is regularly certified according to modern and valid standards. This includes the ISO 27001/27017/27018 certificates and the BSI C5 certification issued by the German Federal Ministry for Information Security.

More information can be obtained:
​Microsoft Trust Center.

Microsoft Compliance Offers

Encrypted data transfer - Redundant storage

Protection against unauthorised access

The Operations1 servers are secured against unauthorized access using state-of-the-art methods such as SSH or VPN. Our infrastructure team works with personalized accounts, which are additionally secured by two-factor authentication (2FA) via hardware tokens.

Protection during transmission

Your Operations1 platform is only accessible via encrypted connections. For HTTPS connections we use TLS 1.3 encryption.

Protection against data loss

All data is stored redundantly and is therefore protected against data loss. In addition to the physical and virtual protection of the data centers by Microsoft, Operations1 automatically performs daily backups of your data.

  • daily backups, kept for 10 days

  • weekly backup points, kept for 4 weeks

  • monthly backup points, kept for 12 months

  • annual backup points, kept for 10 years

Data on the Platform

Your data – your property

Your data is your property throughout. The Operations1 platform is only used to store your data. All documents, pictures, videos, materials, created reports and orders as well as any content belong to you at any time. You have the right to delete this data completely at any time.

Data protection compliant data processing

In the course of using Operations1, personal data may be processed by Operations1 on your behalf. This occurs, for example, when your employees use our support.

The agreement on data processing ("ADP") specifies the obligations of both parties to comply with the applicable data protection law, in particular the requirements of the EU General Data Protection Regulation ("GDPR").

What happens to your data when you terminate the contract with Operations1?

Your data is your property throughout. After the termination of the contract with Operations1, you will receive the data provided as an export.

The data are:

  • all database entries i.e. texts, time data or data states. These are provided in JSON format.

  • all images, video and PDF files. These are provided in the corresponding original format.

  • all processed images. These are provided in SVG format.

  • other files or interfaces that have been created within the scope of your contract and have not already been handed over. These are provided in the appropriate formats, e.g. python, PowerPoint or as a CSV file.

After successful handover of the data to you, your data will be permanently and irreversibly removed from our systems with a comprehensive data cleansing process, so that no recovery is possible.

During the entire usage you have the possibility to access and use all data via standard interfaces.

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