This article should help you to be able to react specifically to error messages or to get an idea of what could have caused the error message or note.
Error | Error description | Potential explanation / cause |
Cannot login - | Users can no longer log in to the Operations1 platform via SSO. | Secret Token of the SSO setting (e.g. in Active Directory) has expired and must be renewed! |
Error | Error description | Potential explanation / cause |
Document can't be deleted - |
| If a document that still contains active modules (nested documents) is to be deleted, these must first be removed or unboxed. |
Error | Error description | Potential explanation / cause |
Orders could not be deleted, something went wrong | Trying to delete an Order with the Bulk Action Menu. |
|
Error | Error description | Potential explanation / cause |
Insufficient permissions - This action cannot be performed due a lack of permissions. please contact your system administrator. | Try to open a document, report or order and get a blank page. | Your group or user do not have the permission to open this document / report / order. You need to be assigned by an Operations1 Admin first to get access. |